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Privacy Policy

Privacy Policy


What information do we collect?

“Personal Information” is information through which you can be identified. The Personal Information that Watchcove collects includes Personal Information collected in any Watchcove store, the Watchcove Website, any Watchcove mobile app, or through any service provider. The information we collect may depend on the nature of your activities, including, but not limited to, whether you make a purchase or order, make a return, make an exchange, complete a survey, contact us for information, register for a promotion, join a forum, download software, create an account on the website, write a review, create a wishlist and proceed through the checkout process on the website. Info we collect from you may include your name, address, email address, your employer, phone number, your login and password, order information, and comments that may identify you, and other information. We may also collect information from you you when you fill out an application online or via regular mail or fax, register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or complete a poll.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

-To personalize your experience
(your information helps us to better respond to your individual needs)

-To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

-To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

-To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

-To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

What do we use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

-To personalize your experience
(your information helps us to better respond to your individual needs)

-To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

-To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

-To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

-To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Watchcove uses Your Personal Information to identify you to respond to your online email requests, to register you for certain activities/access on the Website at your request and to confirm that registration, to help identify you in the event you lose your password, to process your warranty and repair requests, to process returns and exchanges, to process personal shopper requests, to process catalog requests, to process email marketing requests, to process product reviews, to process your entry into sweepstakes or promotions, to provide you with free gifts and other promotional offers, to combine the Personal Information with publicly available information and information we receive from or cross-reference with our marketing partners and others, to notify you of changes made to our policies, and to otherwise maximize your access to our services and products, and order processing/fulfillment. With respect to use of the Website, without transmitting your Personal Information, you can still use most of our Website, however, you will not be able to send us email inquiries, access certain features/sections, complete a survey, register online for giveaways, request a catalog, request email marketing notifications, write product reviews, create a wish list, or make an online purchase.

In furtherance of the foregoing uses, your Personal Information may also be shared with Watchcove's employees, agents, representatives, and selected third party service providers or partners (as set forth further below) who will be under an obligation to Watchcove to use reasonable care to keep this information confidential and are prohibited from using your Personal Information for any purpose other than in connection with the services they provide to us.

Watchcove may hire companies to help deliver products or services, like a shipping company that delivers a package or a company that helps facilitate our direct marketing communications. In those instances, there is a need to share your Personal Information with these contracted companies.

Occasionally we may also share your Personal Information with select third parties so that they can send you promotional materials about goods and services (“promotional purposes”) offered by them. We may also share your Personal Information with organizations that represent multiple third parties who either may send you promotional materials about goods and services offered by those third parties or share your Personal Information with those third parties so that they can send you promotional materials about goods and services offered by them. We may also occasionally share your Personal Information with organizations that combine Personal Information with publicly available information and information we receive from or cross-reference with our marketing partners and other third parties. We use that combined information to enhance your shopping experience with us, to communicate with you about our products, to inform you of events that may be of interest to you, and for other promotional purposes. We also may share that combined information with third parties so that they can send you promotional materials about goods and services offered by them. When sharing your information for promotional purposes, Watchcove attempts to select reputable companies that offer high quality products and services. When we share your Personal Information with a third party, your Personal Information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by this Privacy Policy with respect to its use and further sharing of your Personal Information. You may choose to opt-out of sharing your information with third parties as described below.
In the event that you enter into a sweepstakes or other giveaway, your Personal Information may be shared according to the rules of that particular sweepstakes, giveaway or promotion. Any personal information you include in the text of a product review may be made public in the product review section of the website. The information contained in your wish list may be shared with the friends and family that you instruct us to share it with.

In addition to the foregoing uses, Watchcove may also disclose Personal Information:
to comply with a court order, subpoena, search warrant or other legal process; to comply with legal, regulatory or administrative requirements of any governmental authorities; to protect and defend Watchcove, its subsidiaries and affiliates, and all of their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim or dispute; to enforce the Terms of Use of our Website; and
in connection with the purchase of a business or a sale of one or more of our businesses or its assets, provided that any purchasing party agrees to adhere to terms similar to those of this Privacy Policy; and to prevent imminent physical harm.

Generally, you may not opt-out of service related communications, which are not promotional in nature. Nor will your opt-out choices apply to sharing by Watchcove of your Personal Information with the service providers or partners used by Watchcove to enhance your experience on the Website and/or to allow Watchcove to provide you with more personalized promotional materials, as set forth in this Privacy Policy. However, you can opt-out of direct promotional communications from the Watchcove, or the sharing of Personal Information with third parties for the purpose of promotional communications, by following the unsubscribe instructions within each communication or emailing us at hello@watchcove.com.

Except as provided in this Privacy Policy, Watchcove will not sell, trade, or disclose to third parties any Personal Information obtained through Watchcove or from third parties without your consent.
Please be aware that this Privacy Policy and any choices you make on the Website will not necessarily apply to Personal Information you may have provided to any third parties in the context of other, separately operated, operations or in connection with unrelated products or services.

Personal Information submitted to or collected may be stored and/or processed in the United States for the purposes described in this Privacy Policy. By using Watchcove’s products and services (including the Website), you consent to any such transfer of information outside of your country.

GENERAL INFORMATION WE COLLECT AND USE

“General Information” is information we collect through your connection and interaction with our Website. General Information does not identify you, personally - for instance, we can’t identify your name or address from your Internet browser address, but we can use General Information to compile statistics about visitors to our Website and preferences of our visitors. General Information we collect when you visit our Website includes the domain and host from which you access the Internet (ex: aol.com), the Internet protocol address (“IP Address”) of the computer you are using (this is the number used by computers on a network to identify them to other computers), the browser software you are using, the operating system you are using, the date and time that you access our Website, the specific pages you visit at our Website, the number of visits you make to our Website, the number of visits to specific pages you make at our Website, and products or services viewed at our Website.

We use the General Information we collect to perfect and administer our Website, analyze trends, and generate aggregate statistics about visitors to our Website. In situations where it is possible to do so, General Information may be linked to Personal Information. Further, Watchcove may take your Personal Information and make it non-personally identifiable General Information, either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you (de-personalizing the information). Given the nature of this information, there are no restrictions under this Privacy Policy upon our right to aggregate or de-personalize your Personal Information, and we may use and/or share with third parties the resulting non-personally identifiable General Information in any way.

COOKIES AND WEB BEACONS

A cookie is an element of data that frequently contains an anonymous unique identifier. Such data is sent from the website to your browser, which may then store it on your system for future use. Our Website uses cookies to keep track of your shopping cart and to honor your preferences, such as not using frames.

Web beacons are clear image files that may be placed on a website to monitor the behavior of visiting users of the website. Web beacons are used in conjunction with cookies and assist in passing along the same type of General Information, such as the IP address, time, and duration that a web page was viewed, the type of browser that retrieved the image, and previously set cookie values.

Our Website collects information through a variety of technical methods, including cookies and web beacons. These methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We may use the information collected through these technical methods for many purposes, including delivering content, tracking or enhancing your experience on our Website. We may also use technical methods to analyze the traffic patterns on the Website or third party websites, such as the frequency with which you visit certain parts of the Website or third party websites. In HTML e-mails that we send you, we may use technical methods for a number of purposes, including: to determine whether you have opened or forwarded those e-mails and/or clicked on links in those e-mails, to customize the display of banner advertisements, and to determine whether you have made an inquiry or purchase in response to a particular e-mail. These technical methods may enable us to collect and use information in a form that is personally identifiable.

You can set your browser to notify you when you receive a cookie, giving you the option to accept or reject it. You may not be able to conduct some transactions or use some services on our Website if you disable your browser from accepting cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Comments and Feedback

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information provided by you to us (“Comments”) are not confidential and you hereby grant us a worldwide, perpetual, irrevocable, royalty-free license to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Comments as it deems appropriate, for any and all commercial or non-commercial purposes, in our sole discretion.

SECURITY

Watchcove has implemented a variety of security measures to prevent the unauthorized release of, access to, or use of Personal Information collected through our Website. For example, we store your Personal Information on computer servers that are located in controlled facilities and that have limited access. We have set up technical security measures such as browser encryption, routers and firewalls to safeguard Personal Information against unauthorized access. Our servers are located in the United States. Please be advised, however, that no security system is impenetrable/fail-proof. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. Watchcove has no control over the security of computers or other electronic devices of others or over means you use to send emails and submit information to Watchcove over the Internet. Therefore, Watchcove cannot ensure safety regarding the disclosure or interception of your information before it is received by Watchcove.

Third party links

If any link is offered connecting to a third-party website, it is for the convenience of our Website visitors and as an accommodation to the respective third-party site owner and without charge. Watchcove reserves the right to reject any request for a link to a third-party website and to remove any link for any reason. Sites linked to and from this Website are not necessarily under the control of Watchcove and Watchcove shall have no responsibility or liability whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time. If you click on an advertisement or link on the Website and link to a third party”s website, then this Privacy Policy will not apply to your personally identifiable information collected on that third party’s website and you must read the privacy policy on that website to see how your information will be handled.

OPT OUT PROCEDURES

With regard to Personal Information that you have provided or that has been collected under this Privacy Policy, you may opt out of uses of that information that are promotional in nature, such as correspondence from us about our products and promotions or the sharing by us of your Personal Information with select third parties for promotional purposes. There are several methods by which you can exercise your opt-out/do not share preferences: (a) during registration on the Website; (b) after registration, by logging into your account on the Website and following the opt-out directions; and (c) by following the directions provided in an email to you. Information regarding opt-out and “do not share” procedures is provided in every promotional email we send to you. If you would like to unsubscribe from our mailing list, follow the instructions in your email, or send an email to hello@watchcove.com.

Each of the opt-out and “do not share” procedures and choices are subject to the exceptions described in this Privacy Policy. Further, any opt-out/do not share choices you make will not apply in situations where (a) you either have made, simultaneously make, or later make a specific request for information from Watchcove or voluntarily enter into a contest, survey or other promotion being hosted by Watchcove, (b) Watchcove uses your Personal Information for operational or non-promotional uses such as completing transactions requested by you, sharing your Personal Information with our marketing partners to enhance your experience on the Website, or to send you administrative communications either about your account or about features of the Website, including any future changes to this Privacy Policy, or (c) you provide personal information about other persons (however, these persons will have the opportunity to opt-out of receiving promotional materials).
If you do not exercise your opt-out or “do not share” choices upon registration on the Website, it may take up to ninety (60) days for your opt-out choices to be fully effective.

LEGAL NOTICES

All material on the Website, including, without limitation, all informational text, design of and “look and feel,” layout, photographs, graphics, audio, video, messages, interactive messaging design and functions, files, documents, images or other materials on our Website (collectively, the “materials”), whether publicly posted or privately transmitted, as well as all derivative works, are owned by Watchcove and/or its affiliates and subsidiaries (collectively, “Watchcove”) or other parties that have licensed to or otherwise permitted their material to be used by Watchcove is protected by copyright, trademark and other intellectual property laws. Watchcove disclaims any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own. Trademarks, logos, images and service marks displayed on the Website are the property of either Watchcove or other third parties. You agree not to display or use such marks without Watchcove’s prior written permission.

The materials on the Website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means without prior written consent. Any modification of the materials, use of the materials on any website or networked computer environment, or use of the materials without prior written consent for any purpose other than personal, non-commercial use is a violation of the copyright, trademark, and other proprietary rights in the materials and is expressly prohibited.
All rights not expressly granted herein by Watchcove to you are reserved by Watchcove and/or its licensors.
Watchcove provides a variety of information on its Website, such as information on email offers, products, shipping, and the like. Watchcove will use commercially reasonable efforts to provide accurate and updated information. However, Watchcove cannot and does not guarantee the accuracy of such information. Finally, through its web sites, Watchcove provides the capability for you to upload and download files from/to your computer. Although Watchcove takes the security precautions outlined above, there can be no guarantee that files you download from the Website will be corruption free, will not be intercepted by pirates, or will meet your needs and expectations.

Notifications of any claim of copyright infringement should be sent to Watchcove’s Designated Agent at:

Watchcove Copyright Notification
PO BOX 3374
Vista, CA 92085

CHANGES TO THIS PRIVACY POLICY
This Privacy Policy was posted on November 1, 2014. Watchcove reserves the right to change, modify or amend this Privacy Policy at any time without notice. When the Privacy Policy is changed, modified and/or amended, the revised Privacy Policy will be posted on the Website. If you have previously provided us with an e-mail address, and we amend this Privacy Policy to permit material changes in the way we collect, use, and/or share your Personal Information, we will notify you of such amendment by sending you an e-mail at the last e-mail address that you provided us. You are responsible for updating your Personal Information to provide us with a current e-mail address. In the event that the last e-mail address you have provided us is not valid, or if for any other reason our notice is returned as undeliverable to the address you have provided, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the amendment described in the notice. You are responsible for periodically checking the Privacy Policy available on the Website for changes, and are encouraged to bookmark the Website to check for updates and take or print out copies of the Privacy Policy for their records. Continued use of the Website following any changes or modifications shall be deemed as your acceptance of any changes in the terms and conditions of the Privacy Policy. In any event, an amendment to this Privacy Policy may permit material changes in the way we use and share your Personal Information that you provided us prior to our notification to you of such amendment. If you do not wish to allow such material changes, you must so notify us (in the manner we specify) upon your receipt of notice of the amendment. Please be advised, however, that, regardless of whether you provide notice to us, any such amendment to this Privacy Policy will apply to Personal Information that you provide us or that is collected by us on or after the effective date of the amendment.

If you have any questions regarding this Privacy Policy, please contact us at:
Watchcove
ATTN: Privacy Policy
PO BOX 3374
Vista, CA 92085

LEGAL MESSAGE

Watchcove maintains this Website for the internet browser to use for: personal use, entertainment, electronic commerce, gathering information, education and communication with the company. Material on Watchcove’s Website may only be downloaded for personal, noncommercial, use provided you retain all copyright and other proprietary notices contained on the materials. Distribution, modification, transmission, reuse, re-post or use the content, including, but not limited to, the text, images, audio and video, of this Website for public or commercial purposes is prohibited without the express written consent of Watchcove. Access to and use of this Website is subject to the following terms and conditions and all applicable laws. By accessing and browsing the Website, you accept, without limitation or qualification, the terms and conditions and acknowledge that any other agreements related to use of the Website between you and Watchcove are superseded. The trademarks, logos and service marks displayed on the Website are registered and unregistered trademarks of Watchcove and others. Nothing contained herein should be construed as granting any license or right to use any trademark displayed on this Website without the express written consent of Watchcove or the third party that may own the particular trademark displayed on this Website. Any communication or material you transmit to this Website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and nonproprietary. Anything you transmit or post becomes the property of Watchcove and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Watchcove also asserts the right to use any ideas, concepts, know-how or techniques contained in any communication you send to the Website for any purpose including, but not limited to, developing, manufacturing and marketing products using aforesaid information.

Watchcove will use reasonable efforts to include accurate and up to date information on this Website, but Watchcove makes no representations or warranties as to its accuracy. Neither Watchcove nor any other party involved in creating, producing or delivering the Website shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of the Website. Without limiting the foregoing, everything on this Website is provided to you “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions may not allow the exclusion of implied warranties, in which case some exclusions may not apply. Watchcove assumes no responsibility, and shall not be liable for, any damages to, or viruses that may affect, your computer equipment or other property resulting from your access to, use of, or browsing in the Website or your downloading of any materials, data, text, images, audio or video from the Website. Watchcove has not reviewed any or all of the sites linked to this Website and is not responsible for the content of any off-site pages or any other sites linked to Watchcove’s website. The linked sites are provided for convenience only and do not imply endorsement or control by Watchcove. Your linking to this Website, off-site pages or other sites is at your own risk and without the consent of Watchcove. Watchcove, Watchcove & design, and Watchcove are registered trademarks of Watchcove, Inc. Other trademarks, product names and company names or logos used on this Website are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Website is strictly prohibited. Watchcove, Inc. actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

YOUR CALIFORNIA RIGHTS

Watchcove collects various types of personal information about you both online and offline, as described in this Privacy Policy. Under California law, customers who are residents of California may request certain information about our disclosure of Personal Information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

Watchcove
ATTN: California Rights
PO BOX 3374
Vista, CA 92085

hello@watchcove.com

Alternatively, you may send us an email at hello@watchcove.com with the words “California Privacy Rights” in the subject line.

FOR PURPOSES OF THIS POLICY:

"Customer" means any individual who is a potential or actual consumer of Watchcove or any of its European affiliates.
"Employee" means any current, former or prospective employee of Watchcove or any of its affiliates.
"Personal Information" means information that (i) is information you provide to us that can identify you, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable Customer or Employee, and (iv) can be linked to that individual.
"Sensitive Information" means Personal Information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life, the commission or alleged commission of any offense, any proceedings for any offence committed or alleged to have been committed by the individual or the disposal of such proceedings, or the sentence of any court in such proceedings.
"Sites" means Watchcove.com and the other Watchcove International websites.

PURPOSE OF COLLECTION AND USE OF PERSONAL INFORMATION

Watchcove and its affiliates collect Personal Information through their Sites and in their Stores. In addition, Employees submit Personal Information to Watchcove and its affiliates in connection with the employment relationship.

We process Personal Information about our Customers to: process transactions they request, improve our Stores, Sites, Customers shopping experience and quality of service, send communications about our products, services and promotions,
prevent and detect fraud and abuse, process information or claims in connection with incidents at our Stores, enable our service providers to perform certain activities on our behalf, and comply with our legal obligations, policies and procedures and for internal administrative and analytics purposes.

HOW TO CONTACT US

Watchcove Corporation
PO BOX 3374
VISTA, CA 92085
USA
hello@watchcove.com